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Noticeboard

TELEPHONE ADVICE 

The doctors and nurses are happy to speak to patients by telephone, outside consulting times. Please leave your details with our reception staff and a doctor / nurse will return your call between surgeries.

OUT OF HOURS

Overnight, at weekends and bank holidays NHS Cambridgeshire has commissioned Herts Urgent Care to provide out of hours cover.  They can be contacted by ringing 111.

APPOINTMENTS

We offer ten minute appointments, and these can be made by telephone or in person throughout our opening hours of 8.30am to 6.00pm.

DISPENSARY CALLS

The Dispensary take telephone enquiries between the hours of 10am - 6pm. 

CANCELLING YOUR APPOINTMENT

If you are unable to attend an appointment with one of the doctors or nurses, please telephone as soon as possible to enable us to offer the appointment to someone else.

TEST RESULTS

Please call 01223 810030 for test results between 10-6pm Monday-Friday.  Please allow one week for the results to be returned to us. 

WHEELCHAIR LOAN SERVICE

We have a wheelchair here at the surgery which is available for patients to borrow for up to a maximum of one week. Just contact us and we will let you know if it 's available.

VERRUCAS

Most people develop one or more warts at some time in their life, usually before the age of 20. About 1 in 10 people in the UK has warts at any one time. They are not usually harmful.  There is no need to treat warts if they are not causing you any problems. Without treatment, about 3 in 10 warts have gone within 10 weeks, and most warts will have gone within 1-2 years, and leave no scar.   Clinicians at Bottisham Medical Practice do not usually treat verrucas but are happy to provide advice if required.  Alternatively, please see: http://www.patient.co.uk/health/warts-and-verrucas for further information.

The national average for the GP to patient ratio is 1:1800 and greater in some areas.  Bottisham Medical Practice is pleased to be able to provide a GP to patient ratio of approx 1:1200 patients.

We are extremely fortunate to have such a dedicated team of managers, receptionists, dispensers and secretaries to support the doctors and nurses and who offer a friendly and efficient service to all our patients.

 

Practice Management

We are extremely fortunate to have such a dedicated team of managers, administrators, receptionists, dispensers and secretaries to support the doctors and nurses and who offer a friendly and efficient service to all our patients.
Mrs Rowena Pilsworth (f)

Rowena joined the practice in November 2014 as Office Manager, becoming Practice Business Manager in May 2017.

Rowena has responsibility for day to day patient services including reception and administration and is responsible for the strategic management and running of the practice. 

If you have any concerns, suggestions or comments, these should be directed to Rowena either in writing or by telephoning 01223 810030.

Mrs Beverley Weller-Lewis

Beverley joined the practice in June 2014 with a wealth of General Practice experience including Dispensary Management. 

Beverley is responsible for the day to day running of the Dispensary. 

Administration

Barbara Emmerson
Barbara joined the team in 2006 as a Receptionist Part-Time, she is now our Senior Administrator at the practice. 
Helen Drake

Helen joined the practice as part of the Reception Team. Helen now works as Assistant to Practice Manager.

Reception

Kerry Elmer

Kerry is our Administrative Assistant and joined the practice in August 2010.  Kerry provides Part-Time Administrative support as well as Reception. 

Mairead Geaney (f)

Mairead joined the practice in March 2016.

Wendy Cornell

Wendy joined the practice in July 2016.

Lia Wilson (Apprentice)

Lia joined the practice in October 2016 as our Business Support Apprentice studying for an NVQ Level 3 in Business Administration. 

Demet Sasioglu

Demet jointed the Reception Team September 2017.

Janet Armstrong

Secretaries

Patricia Smith
Patricia joined us in February 2014.  Patricia has worked in the NHS for many years and brings a lot of experience to Bottisham Medical Practice.  Patricia job shares a Medical Secretary position with Lynn and also provides data administration to the team.
Emma Styles

Emma joined the surgery part-time as part of the Reception team. Emma now works as a Medical Secretary along with Tricia.

 
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