TELEPHONE ADVICE 

The doctors and nurses are happy to speak to patients by telephone, outside consulting times. Please leave your details with our reception staff and a doctor / nurse will return your call between surgeries.

OUT OF HOURS

Overnight, at weekends and bank holidays NHS Cambridgeshire has commissioned Urgent Care Cambridgeshire ( previously CAMDOC) to provide out of hours services. Urgent Care Cambridgeshire is based at Chesterton Hospital, Union Lane, Cambridge. Tel: 0330 123 9131

APPOINTMENTS

We offer ten minute appointments, and these can be made by telephone or in person throughout our opening hours of 8.30am to 6.00pm.

DISPENSARY CALLS

We regret that the dispensary is unable to take telephone calls until after 13:00pm.

CANCELLING YOUR APPOINTMENT

If you are unable to attend an appointment with one of the doctors or nurses, please telephone as soon as possible to enable us to offer the appointment to someone else.

TEST RESULTS

Please call 01223 810030 for test results between 10-6pm Monday-Friday.  Please allow one week for the results to be returned to us. 

WHEELCHAIR LOAN SERVICE

We have a wheelchair here at the surgery which is available for patients to borrow for up to a maximum of one week. Just contact us and we will let you know if it 's available.

 

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BOTTISHAM MEDICAL PRACTICE - WHATS NEW?

 

NEW COMPUTER SYSTEM - How patients can help

The practice is upgrading it’s clinical IT system.  In order to facilitate this we would appreciate your help with the following in January 2012:-

  • Please provide us with your current mobile number so we can text you confirmation of your booked appointments, reminders and blood results.  Forms on reception or via the 'Online Services' link below to update your details.
  • By ordering your repeat prescriptions before Friday 13thor after Friday 20th January. Unfortunately we will be unable to process your repeats during this week.
  • The transition of computer systems means we are unable to set up any rotas for pre-bookable appointments between 13th and 27th January. During this period we will be offering book on the day appointments only. 

We would like to thank you in advance for your patience with all staff when our computer system goes live Monday 23rd January as this will be new for everyone and may take a little longer to process requests until everyone is more familiar and fully trained.

 

FLU APPOINTMENTS STILL AVAILABLE!

If you are over 65; suffer from diabetes or immunosuppression; have a heart, liver or kidney conditions; asthma or lung problems please call 01223 810030 between 10.30am and 3pm to book an appointment with us. 

 

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