WELCOME TO BOTTISHAM MEDICAL PRACTICE
The Surgery and Dispensary will be Closed on Monday 28th May.
Where to get medical help over the May bank holiday weekends
There's a wide range of NHS services on offer over the May bank holiday weekends. If you need medical help that isn't an emergency or life-threatening, you can find out what is available locally HERE
Don't Let Hay Fever Ruin Your Summer
Did you know you don’t need to see your GP for hay fever treatment?
Hay fever and seasonal allergy treatments such as tablets, eye drops and nasal sprays are all easily available at low cost from your local pharmacy – no prescription from your GP required!
Antihistamines are usually the best treatment for hay fever and these can easily be bought from local pharmacies or supermarkets. Buying a packet of 30 tablets can cost as little as £2, but if a patient goes to their GP to get a prescription then it costs the NHS considerably more.
By going to the pharmacy you’ll be saving yourself time and money, freeing up GP appointments for people with more urgent needs as well as doing your bit to help the NHS save money on unnecessary prescription costs.
For more information about treating allergies or to find your nearest pharmacy and opening times visit www.nhs.uk
Top tips to help ease hay fever symptoms:
- Keep house and car windows closed, especially when the pollen count is high (early morning between 7am to 9am and evenings between 5pm and 7pm)
- Avoid large grassy areas, woodland, cutting the grass and car fumes
- Wear wrap-around sunglasses
- Use petroleum jelly inside your nose to block inhalation of pollen
- Don’t dry washing outside to avoid pollen sticking to your clothes
- When you get in from outside wash your hands, face, hair, rinse your eyes and change your clothes.
Appointments and Where to go, What to do...
If you are signed up to our online services, please click on the online services link to make your appointment.
If you haven’t yet signed up for GP Online services simply call into the practice with two forms of photo ID and proof of address. We can sign you up there and then. GP Online Services makes it easy to book appointments online, request repeat prescriptions and view some of your medical records. Find out more about this on www.nhs.uk/GPonlineservices
If you are not able to attend an appointment you have booked, for whatever reason, please let us know. We can then offer that appointment to someone else who needs it.
Alternatively, there are a wide range of other local NHS services available, including:
NHS 111 can help residents if they need medical help or advice urgently but it’s not a life-threatening situation. Open 24/7, 365 days a year, NHS 111 connects patients to a team of fully trained call advisers who are supported by experienced nurses, paramedics, and GPs.
They will ask questions to assess the symptoms, and give healthcare advice or direct the caller to a local NHS service. If necessary, they can also call an ambulance or direct people straight to A&E. Calls to NHS 111 are free from a landline or mobile phone.
- GP out-of-hours service (OOH)
You can access the GP out-of-hours service by calling NHS 111. The NHS 111 team will assess your condition over the phone and if they think you need to be seen by a health professional, they will refer you to the OOH GP service.
Many minor illnesses can be treated at home with basic medicines that are available from your local pharmacy. Stocking up on essential medicines can help you avoid a trip to the GP or even A&E. Medicine cabinet essentials include:
- painkillers such as aspirin, paracetamol, and ibuprofen
- anti-diarrhoea tablets and rehydration powders
- indigestion treatment
- bandages and plasters
- antiseptic cream or spray
- first aid kit
Local pharmacies can offer expert advice and treatment for a wide range of common conditions and minor injuries.
Pharmacies can help with a range of things including aches and pains, hangovers, colds, emergency contraception, and non-prescription medication. General opening times for pharmacies can be found at www.nhs.uk
- Minor Illness and Injury Units
There are a number of Minor Illness and Injury Units (MIIU) across the county that can treat a range of minor illnesses and injuries such as sprains and strains, broken bones, minor burns and scalds, minor head and eye injuries, bites and stings. No appointment is needed.
Monday – Sunday: 8am-8pm
Bank holidays: open 8am-8pm
Monday – Friday: 8.30am-6pm
Bank holidays: 8.30-6pm
Monday – Friday: 8.30am-6pm
Bank holidays: 9am-5pm
North Cambs Hospital, Wisbech
Monday -Friday – 8.30-6pm
Saturday/Sunday – closed
- Mental Health – 111 option 2
There is a new First Response Service (FRS) in Cambridgeshire and Peterborough which gives those in mental health crisis the opportunity to get access to help quickly, by calling NHS 111 and selecting option 2*.
The new service allows patients or carers to speak to specially-trained mental health staff who can provide advice, support, and signposting to other services. The service is available 24/7, 365 days a year. Calls to NHS 111 are free from a landline or mobile phone.
*Patients registered with practices in Wisbech can access the service via dialling 111. The call handler will then transfer them direct to the FRS service.
- Dental emergency and out-of-hours care
If you think you need urgent care, contact your usual dentist as some practices offer emergency dental slots and will provide care if clinically necessary. You can also call NHS 111, who can put you in touch with an urgent dental service.
DISPENSARY OPENING HOURS...
Dispensary have expanded their opening hours and are now open from 08:30am (previously 9am).
We hope that this can help some of our patients who wish to collect their medications early.
(OPEN DURING LUNCH HOURS. 8:30am-6pm Monday - Friday).
If you wish to speak to the dispensary team with a medication query, please call the main number (01223) 810030 - select option 4. ALL CALLS TO DISPENSARY SHOULD PLEASE BE MADE AFTER 10AM.
SELF REFERRAL SERVICES
Did you know you can self refer for some services? Please see details below.
CPFT Psychological Wellbeing Service
Offers free NHS talking therapies for those aged 17 and over registered with a GP in the area who are suffering from mild to moderate depression and anxiety disorders including generalised anxiety, social anxiety, post traumatic stress, health anxiety, panic, phobia or obsessive compulsive disorder. This page also has links to several self-help documents. Referral to the Service is via GP or self-referral via this page: http://www.cpft.nhs.uk/services/pws/psychological-wellbeing-service.htm
If you are 18 years or over you can telephone Physio Direct Advice Line on 0300 5550210 (Cambridge) to speak to a physiotherapist who will assess you, give you advice and may place you on a wait list for an appointment if needed. You can also refer to services in Suffolk by following the link: www.ahpsuffolk.co.uk/referral
You can self refer to this service for issues such as foot ulceration or infection, nail surgery, ingrowing toe nails and customised insoles or orthotics.
This exercise on referral scheme is for people whose GP feels they would benefit from a healthier and more active lifestyle. Please pick up a referral form from reception.
DON'T FORGET OUR ONLINE REPEAT PRESCRIPTION SERVICE. In order to use this service you will need to register for it.
All we ask is that the next time you are in the surgery you ask at reception to register for online SystmOne prescriptions. You will be given a form to fill in and you will need to provide 2 forms of identification. One photographic eg: passport/driving license and the other must be a bank statement. Please note: each family member will need to register for a new username and password. Unfortunately, parents are unable to order online prescriptions for their Children.
ONLINE APPOINTMENT BOOKING
Did you know you can now make doctor appointments using our online facility? See the bottom of this page for further information or the 'Appointments' tab at the top of this page.
If you have not yet registered for our online service, you will need to obtain a password from our reception desk providing identification (as above) for security.
A Defibrillator is held on site at the practice and another is available at the British Legion Social Club, Downing Close.
WALKING GROUP DATES
PLEASE NOTE THAT THE WALK ON THE 23RD Of MAY IS NOW CANCELLED
The next walk is scheduled for Friday 8th June and Wednesday 20th June.
Also, every Thursday starting at Anglesey Abbey at 10.00
All welcome. See poster for more information.
Walking Group - June Poster
(Site updated 18/05/2018)