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Noticeboard

TELEPHONE ADVICE 

The doctors and nurses are happy to speak to patients by telephone, outside consulting times. Please leave your details with our reception staff and a doctor / nurse will return your call between surgeries.

OUT OF HOURS

Overnight, at weekends and bank holidays NHS Cambridgeshire has commissioned Urgent Care Cambridgeshire ( previously CAMDOC) to provide out of hours services. Urgent Care Cambridgeshire is based at Chesterton Hospital, Union Lane, Cambridge. Tel: 111

APPOINTMENTS

We offer ten minute appointments, and these can be made by telephone or in person throughout our opening hours of 8.30am to 6.00pm.

DISPENSARY CALLS

We regret that the dispensary is unable to take telephone calls until after 2:00pm.

CANCELLING YOUR APPOINTMENT

If you are unable to attend an appointment with one of the doctors or nurses, please telephone as soon as possible to enable us to offer the appointment to someone else.

TEST RESULTS

Please call 01223 810030 for test results between 10-6pm Monday-Friday.  Please allow one week for the results to be returned to us. 

WHEELCHAIR LOAN SERVICE

We have a wheelchair here at the surgery which is available for patients to borrow for up to a maximum of one week. Just contact us and we will let you know if it 's available.

VERRUCAS

Most people develop one or more warts at some time in their life, usually before the age of 20. About 1 in 10 people in the UK has warts at any one time. They are not usually harmful.  There is no need to treat warts if they are not causing you any problems. Without treatment, about 3 in 10 warts have gone within 10 weeks, and most warts will have gone within 1-2 years, and leave no scar.   Clinicians at Bottisham Medical Practice do not usually treat verrucas but are happy to provide advice if required.  Alternatively, please see: http://www.patient.co.uk/health/warts-and-verrucas for further information.

DISPENSARY CLOSING LUNCHTIMES THROUGH SEPTEMBER

Due to staff shortages we are going to have to close the dispensary between 12 and 2pm during September.  Apologies for any inconvenience caused. 

 

WELCOME TO BOTTISHAM MEDICAL PRACTICE

WHAT ARE THE BENEFITS OF HAVING YOUR MEDICATION DISPENSED AT THE SURGERY? 

See the 'Prescriptions' tab at the top of this page for further information.

DON'T FORGET OUR ONLINE REPEAT PRESCRIPTION SERVICE

In order to use this service you will need to register for it.

Registration is quick and simple. All we ask is that the next time you are in the surgery you ask at reception to register for online SystmOne prescriptions. They will ask you a couple of security questions and then print out your username and password.  Please note: each family member will need to register for a new username and password.

ONLINE APPOINTMENT BOOKING

Did you know you can now make or cancel doctor appointments using our online facility? See the bottom of this page for further information or the 'Appointments' tab at the top of this page. 

If you have not yet registered for our online service, you will need to obtain a password from our reception desk providing identifcation for security.

PHLEBOTOMY SERVICE AVAILABLE AT SAINSBURY'S IN COLDHAMS LANE AND NEWMARKET HOSPITAL 

Addenbrookes Hospital Phlebotomy Team are now providing a drop in community phlebotomy service at the Pharmacy in Sainsbury's, Coldhams Lane.  It's available Monday to Friday from 7.30 am to 10.30 am and 4.30 pm to 7.30 pm. 

Newmarket Hospital are now also providing a drop in phlebotomy service. You can visit them between 8am and 4pm Monday to Thursday and 9am to 1pm on Fridays.

See the Test and Results tab above for further inforrmation.

RESTOCK YOUR MEDICINE CABINET

Many children and adults pick up common ailments such as a cold or flu-like illness. These can often be effectively treated at home with readily available medicine. Parents are reminded to restock their medicine cabinet with remedies suitable for children.

TRANSLATION AND INTERPRETING 

The practice uses a local company called CINTRA to provide a translation and interpreting service to our patients.  All of their interpreters specialise in at least one discipline i.e Health to ensure you get an accurate service. 

Cintra offer high quality language services in over 100 languages including:

http://www.cintra.org.uk/

If you require any of their services, you can contact Cintra to liaise with us, or if you are able to speak or write to our reception Team, we can call Cintra to organise a date and time for an appointment with you both at the surgery.

NO SMOKING!

Bottisham Medical practice is a NO SMOKING SITE. This also applies to E-Cigarettes and other electronic smoking devices, in the interest of public health and safety.

 

AUTOMATIC DEFIBRILLATOR 

A Defibrillator is held on site at the practice and another is available at the British Legion Social Club.

 

 

(Site updated 19/09/2016)
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