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Noticeboard

TELEPHONE ADVICE 

The doctors and nurses are happy to speak to patients by telephone, outside consulting times. Please leave your details with our reception staff and a doctor / nurse will return your call between surgeries.

OUT OF HOURS

Overnight, at weekends and bank holidays NHS Cambridgeshire has commissioned Herts Urgent Care to provide out of hours cover.  They can be contacted by ringing 111.

APPOINTMENTS

We offer ten minute appointments, and these can be made by telephone or in person throughout our opening hours of 8.30am to 6.00pm.

DISPENSARY CALLS

The Dispensary take telephone enquiries between the hours of 10am - 6pm. 

CANCELLING YOUR APPOINTMENT

If you are unable to attend an appointment with one of the doctors or nurses, please telephone as soon as possible to enable us to offer the appointment to someone else.

TEST RESULTS

Please call 01223 810030 for test results between 10-6pm Monday-Friday.  Please allow one week for the results to be returned to us. 

WHEELCHAIR LOAN SERVICE

We have a wheelchair here at the surgery which is available for patients to borrow for up to a maximum of one week. Just contact us and we will let you know if it 's available.

TRANSLATION AND INTERPRETING 

The practice uses a local company called CINTRA to provide a translation and interpreting service to our patients.  All of their interpreters specialise in at least one discipline i.e Health to ensure you get an accurate service. 

Cintra offer high quality language services in over 100 languages including:

http://www.cintra.org.uk/

If you require any of their services, you can contact Cintra to liaise with us, or if you are able to speak or write to our reception Team, we can call Cintra to organise a date and time for an appointment with you both at the surgery.

VERRUCAS

Most people develop one or more warts at some time in their life, usually before the age of 20. About 1 in 10 people in the UK has warts at any one time. They are not usually harmful.  There is no need to treat warts if they are not causing you any problems. Without treatment, about 3 in 10 warts have gone within 10 weeks, and most warts will have gone within 1-2 years, and leave no scar.   Clinicians at Bottisham Medical Practice do not usually treat verrucas but are happy to provide advice if required.  Alternatively, please see: http://www.patient.co.uk/health/warts-and-verrucas for further information.

PHLEBOTOMY SERVICE AVAILABLE AT SAINSBURY'S IN COLDHAMS LANE AND NEWMARKET HOSPITAL 

Addenbrookes Hospital Phlebotomy Team are now providing a drop in community phlebotomy service at the Pharmacy in Sainsbury's, Coldhams Lane.  It's available Monday to Friday from 7.30 am to 10.30 am and 4.30 pm to 7.30 pm. 

Newmarket Hospital are now also providing a drop in phlebotomy service. You can visit them between 8am and 4pm Monday to Thursday and 9am to 1pm on Fridays.

See the Test and Results tab above for further information.

WELCOME TO BOTTISHAM MEDICAL PRACTICE

Bottisham Medical Practice Flu Immunisation Clinic Dates 2018

Available to book from Monday 10th September. Please either call or speak to our receptionist upon your visit. All clinics are on an appointment basis.

Weekday clinics:

  • Wednesday 10th October, 3:30-5:30pm
  • Friday 12th October, 9-11am
  • Wednesday 24th October, 9-11am
  • Friday 26th October, 3:30-5:30pm
  • Monday 29th October, 4-6pm
  • Wednesday 31st October, 3:30-5:30pm

Saturday clinics, 9am – 1pm:

  • 13th October
  • 3rd November

Evening – UNDER 65’s only, 6 – 8pm:

  • Friday 19th October
  • Wednesday 28th November

Criteria:

  • Over 65
  • Pregnant
  • Have certain medical conditions including, but not limited to, chronic (long-term) conditions such as: respiratory, heart, kidney and liver diseases, neurological conditions such as Parkinson’s disease and MS,  diabetes, and a weakened immune system (or if you live with someone who has).
  • If you receive a carer’s allowance, or you are the main carer for an elderly or disabled person whose welfare may be at risk if you fall ill

Bottisham Medical Practice Privacy Policy

The privacy of your medical record is of paramount importance to us. In line with General Data Protection Regulations we have a privacy policy attached below.

In the “further information” section of this website there is a page “GDPR Privacy Policy & Record Sharing” which contains a poster explaining how your medical record is shared and other information regarding your medical record. A paper copy of the privacy poster is displayed in the surgery reception area.

Click here for Bottisham Medical Practice's Privacy Policy

Research at Bottisham Medical Practice

Bottisham Medical Practice is proud to be a research active GP surgery. We are working to support high quality medical research in conjunction with Primary Care Research Network East of England. Please click here for further information and details on active projects Research information

Blood in your Pee Campaign

This national be clear on cancer campaign is starting on 19th July 2018. Even if you have only noticed blood in your urine once it could be important and we would want you to inform your GP about it.

Appointments and Where to go, What to do...

 

If you are signed up to our online services, please click on the online services link to make your appointment.

If you haven’t yet signed up for GP Online services simply call into the practice with two forms of photo ID and proof of address. We can sign you up there and then.  GP Online Services makes it easy to book appointments online, request repeat prescriptions and view some of your medical records.  Find out more about this on www.nhs.uk/GPonlineservices

If you are not able to attend an appointment you have booked, for whatever reason, please let us know. We can then offer that appointment to someone else who needs it.

Alternatively, there are a wide range of other local NHS services available, including:

  • NHS 111

NHS 111 can help residents if they need medical help or advice urgently but it’s not a life-threatening situation. Open 24/7, 365 days a year, NHS 111 connects patients to a team of fully trained call advisers who are supported by experienced nurses, paramedics, and GPs.

They will ask questions to assess the symptoms, and give healthcare advice or direct the caller to a local NHS service. If necessary, they can also call an ambulance or direct people straight to A&E. Calls to NHS 111 are free from a landline or mobile phone.

  • GP out-of-hours service (OOH)

You can access the GP out-of-hours service by calling NHS 111. The NHS 111 team will assess your condition over the phone and if they think you need to be seen by a health professional, they will refer you to the OOH GP service.

 

  • Self-care

Many minor illnesses can be treated at home with basic medicines that are available from your local pharmacy. Stocking up on essential medicines can help you avoid a trip to the GP or even A&E. Medicine cabinet essentials include:

  • painkillers such as aspirin, paracetamol, and ibuprofen
  • anti-diarrhoea tablets and rehydration powders
  • indigestion treatment
  • bandages and plasters
  • antiseptic cream or spray
  • first aid kit

  •  Pharmacies

Local pharmacies can offer expert advice and treatment for a wide range of common conditions and minor injuries.

 

Pharmacies can help with a range of things including aches and pains, hangovers, colds, emergency contraception, and non-prescription medication. General opening times for pharmacies can be found at www.nhs.uk

 

  • Minor Illness and Injury Units

There are a number of Minor Illness and Injury Units (MIIU) across the county that can treat a range of minor illnesses and injuries such as sprains and strains, broken bones, minor burns and scalds, minor head and eye injuries, bites and stings. No appointment is needed.

 

Peterborough MIIU

Monday – Sunday: 8am-8pm

Bank holidays: open 8am-8pm

 

Ely MIU

Monday – Friday: 8.30am-6pm

Saturday/Sunday: 8.30-6pm

Bank holidays: 8.30-6pm

 

Doddington MIU

Monday – Friday: 8.30am-6pm

Saturday/Sunday: 9am-5pm

Bank holidays: 9am-5pm

 

North Cambs Hospital, Wisbech

Monday -Friday – 8.30-6pm

Saturday/Sunday – closed

 

  • Mental Health – 111 option 2

There is a new First Response Service (FRS) in Cambridgeshire and Peterborough which gives those in mental health crisis the opportunity to get access to help quickly, by calling NHS 111 and selecting option 2*.

The new service allows patients or carers to speak to specially-trained mental health staff who can provide advice, support, and signposting to other services. The service is available 24/7, 365 days a year. Calls to NHS 111 are free from a landline or mobile phone.

*Patients registered with practices in Wisbech can access the service via dialling 111. The call handler will then transfer them direct to the FRS service.

 

  • Dental emergency and out-of-hours care

If you think you need urgent care, contact your usual dentist as some practices offer emergency dental slots and will provide care if clinically necessary. You can also call NHS 111, who can put you in touch with an urgent dental service.

 


  DISPENSARY OPENING HOURS...

Dispensary have expanded their opening hours and are now open from 08:30am (previously 9am).

We hope that this can help some of our patients who wish to collect their medications early.

(OPEN DURING LUNCH HOURS. 8:30am-6pm Monday - Friday).

If you wish to speak to the dispensary team with a medication query, please call the main number (01223) 810030 - select option 4. ALL CALLS TO DISPENSARY SHOULD PLEASE BE MADE AFTER 10AM.


SELF REFERRAL SERVICES

Did you know you can self refer for some services?  Please see details below. 

CPFT Psychological Wellbeing Service

Offers free NHS talking therapies for those aged 17 and over registered with a GP in the area who are suffering from mild to moderate depression and anxiety disorders including generalised anxiety, social anxiety, post traumatic stress, health anxiety, panic, phobia or obsessive compulsive disorder.  This page also has links to several self-help documents.  Referral to the Service is via GP or self-referral via this page: http://www.cpft.nhs.uk/services/pws/psychological-wellbeing-service.htm

Podiatry Service

You can self refer to this service for issues such as foot ulceration or infection, nail surgery, ingrowing toe nails and customised insoles or orthotics. 

Active Living

This exercise on referral scheme is for people whose GP feels they would benefit from a healthier and more active lifestyle.  Please pick up a referral form from reception.


 

DON'T FORGET OUR ONLINE REPEAT PRESCRIPTION SERVICE. In order to use this service you will need to register for it.

All we ask is that the next time you are in the surgery you ask at reception to register for online SystmOne prescriptions. You will be given a form to fill in and you will need to provide 2 forms of identification. One photographic eg: passport/driving license and the other must be a bank statement.  Please note: each family member will need to register for a new username and password. Unfortunately, parents are unable to order online prescriptions for their Children. 

ONLINE APPOINTMENT BOOKING

Did you know you can now make doctor appointments using our online facility? See the bottom of this page for further information or the 'Appointments' tab at the top of this page. 

If you have not yet registered for our online service, you will need to obtain a password from our reception desk providing identification (as above) for security.


AUTOMATIC DEFIBRILLATOR 

A Defibrillator is held on site at the practice and another is available at the British Legion Social Club, Downing Close.


 WALKING GROUP DATES 2018

The next walk is scheduled for Friday 28th September.

Also, every Thursday starting at Anglesey Abbey at 10.00

All welcome. See poster for more information.

September Walking Group Poster.

 

 

(Site updated 20/09/2018)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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