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Noticeboard

TELEPHONE ADVICE 

The doctors and nurses are happy to speak to patients by telephone, outside consulting times. Please leave your details with our reception staff and a doctor / nurse will return your call between surgeries.

OUT OF HOURS

Overnight, at weekends and bank holidays NHS Cambridgeshire has commissioned Herts Urgent Care to provide out of hours cover.  They can be contacted by ringing 111.

APPOINTMENTS

We offer ten minute appointments, and these can be made by telephone or in person throughout our opening hours of 8.30am to 6.00pm.

DISPENSARY CALLS

The Dispensary take telephone enquiries between the hours of 10am - 6pm. 

CANCELLING YOUR APPOINTMENT

If you are unable to attend an appointment with one of the doctors or nurses, please telephone as soon as possible to enable us to offer the appointment to someone else.

TEST RESULTS

Please call 01223 810030 for test results between 10-6pm Monday-Friday.  Please allow one week for the results to be returned to us. 

WHEELCHAIR LOAN SERVICE

We have a wheelchair here at the surgery which is available for patients to borrow for up to a maximum of one week. Just contact us and we will let you know if it 's available.

VERRUCAS

Most people develop one or more warts at some time in their life, usually before the age of 20. About 1 in 10 people in the UK has warts at any one time. They are not usually harmful.  There is no need to treat warts if they are not causing you any problems. Without treatment, about 3 in 10 warts have gone within 10 weeks, and most warts will have gone within 1-2 years, and leave no scar.   Clinicians at Bottisham Medical Practice do not usually treat verrucas but are happy to provide advice if required.  Alternatively, please see: http://www.patient.co.uk/health/warts-and-verrucas for further information.

Dear patient,

The dispensary is increasingly busy with an ever-growing number of repeat prescription requests. During busy periods we sometimes struggle to keep up with demand but are determined to maintain our level of service to you. However, there are a number of ways in which you can help us:

  1. Please, ORDER ALL REGULAR MEDICATION TOGETHER, just once a month.
  2. For the first month you will notice that we have issued all your REGULAR MEDICATION together even if you haven’t quite run out of all of them.
  3. We realise that some medications come in quantities of more than 28 days. In this case please continue to order monthly with your other medication until such time as you have a full month in hand when you can just omit it from that month’s regular order.
  4. We are happy to receive any part opened packs to us for disposal
  5. Please advise us if you no longer require any particular item on your prescription

  

By introducing this new system we hope that this will help to: 

    • Reduce the number of visits you need to make to the surgery
    • Allow us to maintain a prompt and efficient service
    • Help with the car parking situation

NB:  Don’t forget that you can submit your request by email via our website bottishammedicalpractice.nhs.uk or via fax on 01223 810031

 

 
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