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Noticeboard

TELEPHONE ADVICE 

The doctors and nurses are happy to speak to patients by telephone, outside consulting times. Please leave your details with our reception staff and a doctor / nurse will return your call between surgeries.

OUT OF HOURS

Overnight, at weekends and bank holidays NHS Cambridgeshire has commissioned Herts Urgent Care to provide out of hours cover.  They can be contacted by ringing 111.

APPOINTMENTS

We offer ten minute appointments, and these can be made by telephone or in person throughout our opening hours of 8.30am to 6.00pm.

DISPENSARY CALLS

The Dispensary take telephone enquiries between the hours of 10am - 6pm. 

CANCELLING YOUR APPOINTMENT

If you are unable to attend an appointment with one of the doctors or nurses, please telephone as soon as possible to enable us to offer the appointment to someone else.

TEST RESULTS

Please call 01223 810030 for test results between 10-6pm Monday-Friday.  Please allow one week for the results to be returned to us. 

WHEELCHAIR LOAN SERVICE

We have a wheelchair here at the surgery which is available for patients to borrow for up to a maximum of one week. Just contact us and we will let you know if it 's available.

TRANSLATION AND INTERPRETING 

The practice uses a local company called CINTRA to provide a translation and interpreting service to our patients.  All of their interpreters specialise in at least one discipline i.e Health to ensure you get an accurate service. 

Cintra offer high quality language services in over 100 languages including:

http://www.cintra.org.uk/

If you require any of their services, you can contact Cintra to liaise with us, or if you are able to speak or write to our reception Team, we can call Cintra to organise a date and time for an appointment with you both at the surgery.

VERRUCAS

Most people develop one or more warts at some time in their life, usually before the age of 20. About 1 in 10 people in the UK has warts at any one time. They are not usually harmful.  There is no need to treat warts if they are not causing you any problems. Without treatment, about 3 in 10 warts have gone within 10 weeks, and most warts will have gone within 1-2 years, and leave no scar.   Clinicians at Bottisham Medical Practice do not usually treat verrucas but are happy to provide advice if required.  Alternatively, please see: http://www.patient.co.uk/health/warts-and-verrucas for further information.

PHLEBOTOMY SERVICE AVAILABLE AT SAINSBURY'S IN COLDHAMS LANE AND NEWMARKET HOSPITAL 

Addenbrookes Hospital Phlebotomy Team are now providing a drop in community phlebotomy service at the Pharmacy in Sainsbury's, Coldhams Lane.  It's available Monday to Friday from 7.30 am to 10.30 am and 4.30 pm to 7.30 pm. 

Newmarket Hospital are now also providing a drop in phlebotomy service. You can visit them between 8am and 4pm Monday to Thursday and 9am to 1pm on Fridays.

See the Test and Results tab above for further information.

Diabetic Clinic

  • Dr Elke Thijskens
  • Dr Jonathan Higham
  • Nurse Carol Miles

Asthma in Bottisham

  • Nurse Kathryn Welch
  • For more information see our Asthma information page on the right

Ante-Natal Clinic

  • If you find out that you're pregnant there is no need to book an appointment to see a GP, you can simply ring the surgery so that we can note that are pregnant and then give you the correct details for the midwife.
  • The midwife no longer comes into the surgery to see patients for appointments. The midwifes are now based at the Bottisham Children's Centre (01223 507152) and Soham Children's Centre (01353 727188).

Cervical Smears

  • All women for whom this is appropriate will be sent regular invitations from the Health Authority. Please tell the receptionist that the appointment is for a smear test at the time of booking.
  • Nurses Kathryn Welch and Carol Miles are experienced in taking cervical smears. You will normally be notified of the result by post, approximately 4-6 weeks later.

Implanons and Coils

  • Dr Allum is able to offer the fitting and removal of Implanon and can also remove Coils.
  • Arrangements are made following a consultation with Dr Allum.

blood_takingSmoking Cessation

  • Our nurses are able to offer advice and support to patients who wish to give up smoking.

Patient Services

In addition:

  • Registered patients aged 16 - 75 who have not been seen for 3 years may request a consultation for a general health check.
  • Registered patients aged over 75 years who have not been seen in the previous 12 months may request a consultation for a general health check (if you are unable to attend the surgery for these checks because of your medical condition a home visit may be arranged).
 
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