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Noticeboard

TELEPHONE ADVICE 

The doctors and nurses are happy to speak to patients by telephone, outside consulting times. Please leave your details with our reception staff and a doctor / nurse will return your call between surgeries.

OUT OF HOURS

Overnight, at weekends and bank holidays NHS Cambridgeshire has commissioned Herts Urgent Care to provide out of hours cover.  They can be contacted by ringing 111.

Please also see our homepage for extended hours information.

APPOINTMENTS

We offer ten minute GP appointments, and these can be made online, by phone or in person. Form more information please go to the 'Opening Times' tab.

DISPENSARY CALLS

The Dispensary take telephone enquiries between the hours of 10am - 6pm. 

CANCELLING YOUR APPOINTMENT

If you are unable to attend an appointment with one of the doctors or nurses, please let us know as soon as possible to enable us to offer the appointment to someone else.

TEST RESULTS

Please call 01223 810030 for test results between 10-6pm Monday-Friday.  Please allow one week for the results to be returned to us. 

WHEELCHAIR LOAN SERVICE

We have a wheelchair here at the surgery which is available for patients to borrow for up to a maximum of one week. Just contact us and we will let you know if it 's available.

TRANSLATION AND INTERPRETING 

The practice uses a local company called CINTRA to provide a translation and interpreting service to our patients.  All of their interpreters specialise in at least one discipline i.e Health to ensure you get an accurate service. 

Cintra offer high quality language services in over 100 languages including:

http://www.cintra.org.uk/

If you require any of their services, you can contact Cintra to liaise with us, or if you are able to speak or write to our reception Team, we can call Cintra to organise a date and time for an appointment with you both at the surgery.

VERRUCAS

Most people develop one or more warts at some time in their life, usually before the age of 20. About 1 in 10 people in the UK has warts at any one time. They are not usually harmful.  There is no need to treat warts if they are not causing you any problems. Without treatment, about 3 in 10 warts have gone within 10 weeks, and most warts will have gone within 1-2 years, and leave no scar.   Clinicians at Bottisham Medical Practice do not usually treat verrucas but are happy to provide advice if required.  Alternatively, please see: http://www.patient.co.uk/health/warts-and-verrucas for further information.

DROP IN PHLEBOTOMY SERVICE AVAILABLE AT NEWMARKET HOSPITAL 

Newmarket Hospital are provide a drop in phlebotomy service. You can visit them between 8am and 4pm Monday to Thursday and 9am to 1pm on Fridays.

See the Test and Results tab above for further information.

Opening Hours

UPDATED 3/4/20

DISPENSARY ARE OPEN GOOD FRIDAY AND EASTER MONDAY FOR THE COLLECTION OF REPEAT PRESCRIPTIONS. PLEASE SEE HOME PAGE FOR DETAILS.

OPEN 2-6PM

DISPENSARY CLOSURE

***PLEASE READ***

 

 

From Friday 27th March, the Dispensary will now only be open from 2pm to 6pm every day.  This is due to unprecedented demands on the service and is necessary to ensure we can continue to provide you with your medication. 

 

Turnaround time for repeats is now 72hrs. Please help us by only requesting your usual repeat medication, any adhoc requests will not be processed.

PAYMENTS TO BE MADE BY CARD

 

Please work with your neighbours and friends in your local village to co-ordinate pick up of prescriptions to reduce footfall into the practice.  We encourage you to register for online access to improve efficiency.  Please ring reception to arrange. 

 

The following post offices are collection points for medications:

 

  • Lode Post Office
  • Swaffham Bulbeck Post Office
  • Quy Post Office
  • Great Wilbraham Post Office
  • Bottisham Post Office

 

To arrange using this service, please call the surgery 01223 810030

thank you for your co-operation.

The dispensary are open at the following times:

open_sign_and_clock

Monday:2-6
Tuesday:2-6
Wednesday:2-6
Thursday:2-6
Friday:2-6
Weekend:Closed

 

If you wish to speak to the dispensary team by phone with a medication query, please call the main number (01223) 810030 - select option 4.

ALL CALLS TO DISPENSARY SHOULD PLEASE BE MADE AFTER 11AM.  

DISPENSARY REQUIRE 72 (WORKING DAY) HOURS FOR REPEAT PRESCRIPTIONS TO BE PROCESSED.

 
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