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Noticeboard

TELEPHONE ADVICE 

The doctors and nurses are happy to speak to patients by telephone, outside consulting times. Please leave your details with our reception staff and a doctor / nurse will return your call between surgeries.

OUT OF HOURS

Overnight, at weekends and bank holidays NHS Cambridgeshire has commissioned Herts Urgent Care to provide out of hours cover.  They can be contacted by ringing 111.

Please also see our homepage for extended hours information.

APPOINTMENTS

We offer ten minute GP appointments, and these can be made online, by phone or in person. Form more information please go to the 'Opening Times' tab.

DISPENSARY CALLS

The Dispensary take telephone enquiries between the hours of 10am - 6pm. 

CANCELLING YOUR APPOINTMENT

If you are unable to attend an appointment with one of the doctors or nurses, please let us know as soon as possible to enable us to offer the appointment to someone else.

TEST RESULTS

Please call 01223 810030 for test results between 10-6pm Monday-Friday.  Please allow one week for the results to be returned to us. 

WHEELCHAIR LOAN SERVICE

We have a wheelchair here at the surgery which is available for patients to borrow for up to a maximum of one week. Just contact us and we will let you know if it 's available.

TRANSLATION AND INTERPRETING 

The practice uses a local company called CINTRA to provide a translation and interpreting service to our patients.  All of their interpreters specialise in at least one discipline i.e Health to ensure you get an accurate service. 

Cintra offer high quality language services in over 100 languages including:

http://www.cintra.org.uk/

If you require any of their services, you can contact Cintra to liaise with us, or if you are able to speak or write to our reception Team, we can call Cintra to organise a date and time for an appointment with you both at the surgery.

VERRUCAS

Most people develop one or more warts at some time in their life, usually before the age of 20. About 1 in 10 people in the UK has warts at any one time. They are not usually harmful.  There is no need to treat warts if they are not causing you any problems. Without treatment, about 3 in 10 warts have gone within 10 weeks, and most warts will have gone within 1-2 years, and leave no scar.   Clinicians at Bottisham Medical Practice do not usually treat verrucas but are happy to provide advice if required.  Alternatively, please see: http://www.patient.co.uk/health/warts-and-verrucas for further information.

DROP IN PHLEBOTOMY SERVICE AVAILABLE AT NEWMARKET HOSPITAL 

Newmarket Hospital are provide a drop in phlebotomy service. You can visit them between 8am and 4pm Monday to Thursday and 9am to 1pm on Fridays.

See the Test and Results tab above for further information.

SELF REFERRAL SERVICES

Did you know you can self refer for some services?  Please see details below. 

CPFT Psychological Wellbeing Service

Offers free NHS talking therapies for those aged 17 and over registered with a GP in the area who are suffering from mild to moderate depression and anxiety disorders including generalised anxiety, social anxiety, post traumatic stress, health anxiety, panic, phobia or obsessive compulsive disorder.  This page also has links to several self-help documents.  Referral to the Service is via GP or self-referral via this page: http://www.cpft.nhs.uk/services/pws/psychological-wellbeing-service.htm

Podiatry Service

You can self refer to this service for issues such as foot ulceration or infection, nail surgery, ingrowing toe nails and customised insoles or orthotics. 

Active Living

This exercise on referral scheme is for people whose GP feels they would benefit from a healthier and more active lifestyle.  Please pick up a referral form from reception.

 
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