DISPENSARY SERVICE: IMPORTANT UPDATE

Bottisham Medical Practice Medication Delivery Service

We have updated our dispensary team and delivery systems and have now introduced our new delivery service to support our local community.

All patients qualify for this free service, provided by our own staff and delivery drivers.

For more details and to sign up for this service, please complete the attached application form and return it to the Surgery.

If you are unable to return the form to us, for example if you are shielding or housebound, call us on 01223 810030 after 2pm and we can arrange for our Social Prescriber to complete the form on your behalf.

Medication Delivery Service.pdf

IMPORTANT INFORMATION

THE DISPENSARY HATCH IS CLOSED BETWEEN 12PM & 2PM MONDAY TO FRIDAY.

If you wish to speak to a member of staff from the dispensary on the phone, please call after 10am. Reception are currently handling all calls and your message will be passed onto the dispensary team who will contact you at their earliest convenience.

Due to reduced staffing numbers, please bear with us as there may be a longer wait at the dispensary hatch. We ask that only one person at a time comes into dispensary, otherwise please queue outside until the dispensary area has been vacated. Please wear a covering & sanitise your hands upon entry of the surgery. 

We are still working to a 5 working day turnaround on repeats, and we ask that you do not attend the practice to collect early as this increases the pressure on the dispensary team along with unnecessary footfall in the practice. Do not call to chase within 5 working days of your request. 

If you have spoken to a GP and they have issued an acute prescription for collection, please allow at least 3 hours for this to be received by dispensary and dispensed. Again, this will help reduce footfall ensuring patients only attend once.

We would like to say a huge thank you to all our patients for your support during this time.

Thank you

Dispensary Team, Bottisham Medical Practice

Help for Shielding Patients

If you are shielding or self-isolating and you are having difficulties getting the help you need, please use the links below to find volunteers within your village.

 

The Wilbrahams & Six Mile Bottom

https://www.wilbrahams.co.uk/covid-19-coronovirus-help-available-update/

 

Bottisham

http://bottishampc.co.uk/index.php?id=57

 

Swaffham Bulbeck

http://swaffhambulbeckpc.org.uk/

 

Swaffham Prior

http://www.swaffham-prior.co.uk/pc/

 

Fulbourn

https://www.fulbournpc.org/coronavirus/