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The doctors and nurses are happy to speak to patients by telephone, outside consulting times. Please leave your details with our reception staff and a doctor / nurse will return your call between surgeries.


Overnight, at weekends and bank holidays NHS Cambridgeshire has commissioned Herts Urgent Care to provide out of hours cover.  They can be contacted by ringing 111.

Please also see our homepage for extended hours information.


We offer ten minute GP appointments, and these can be made online, by phone or in person. Form more information please go to the 'Opening Times' tab.


The Dispensary take telephone enquiries between the hours of 10am - 6pm. 


If you are unable to attend an appointment with one of the doctors or nurses, please let us know as soon as possible to enable us to offer the appointment to someone else.


Please call 01223 810030 for test results between 10-6pm Monday-Friday.  Please allow one week for the results to be returned to us. 


We have a wheelchair here at the surgery which is available for patients to borrow for up to a maximum of one week. Just contact us and we will let you know if it 's available.


The practice uses a local company called CINTRA to provide a translation and interpreting service to our patients.  All of their interpreters specialise in at least one discipline i.e Health to ensure you get an accurate service. 

Cintra offer high quality language services in over 100 languages including:

If you require any of their services, you can contact Cintra to liaise with us, or if you are able to speak or write to our reception Team, we can call Cintra to organise a date and time for an appointment with you both at the surgery.


Most people develop one or more warts at some time in their life, usually before the age of 20. About 1 in 10 people in the UK has warts at any one time. They are not usually harmful.  There is no need to treat warts if they are not causing you any problems. Without treatment, about 3 in 10 warts have gone within 10 weeks, and most warts will have gone within 1-2 years, and leave no scar.   Clinicians at Bottisham Medical Practice do not usually treat verrucas but are happy to provide advice if required.  Alternatively, please see: for further information.


Newmarket Hospital are provide a drop in phlebotomy service. You can visit them between 8am and 4pm Monday to Thursday and 9am to 1pm on Fridays.

See the Test and Results tab above for further information.

We are open from 8.30am to 6.00pm Monday to Friday and are able to treat most minor injuries which may save you a trip to A&E.

We can deal with the following minor injuries here at Bottisham Medical Practice:

·         Cuts and Lacerations

·         Bruises

·         Foreign Bodies

·         Minor Head Injury

·         Minor Trauma to Body including hands/limbs/feet

·         Eye Injury

·         Burns and Scalds

·         Bites

·         Falls


When should A&E be used?

Examples of when it is right and appropriate to attend A&E without delay are:


·         Major injuries such as injuries from road traffic accidents

·         Falls from a considerable height

·         Major Head injuries

·         Collapse

·         Severe breathing difficulty

·         Severe chest pain

·         Severe haemorrhage

·         Poisoning

·         Extensive burns


When is it inappropriate to use A& E services?

·         Flu-like illnesses, coughs, earache, back ache

·         Minor breathlessness or wheezing

·         Abdominal pain (unless extreme or associated with collapse)

·         Urinary difficulties (unless completely unable to pass water)

·         Vaginal bleeding (unless very heavy and associated with faintness)

·         Rashes (unless it appears like spontaneous bleeding under the skin or the person appears very unwell)

·         Simple bites and stings

·         Backache

·         Diarrhoea and vomiting

·         Social problems

·         Emergency contraception

·         Dental problems (except major trauma)



Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website