This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

TELEPHONE ADVICE 

The doctors and nurses are happy to speak to patients by telephone, outside consulting times. Please leave your details with our reception staff and a doctor / nurse will return your call between surgeries.

OUT OF HOURS

Overnight, at weekends and bank holidays NHS Cambridgeshire has commissioned Herts Urgent Care to provide out of hours cover.  They can be contacted by ringing 111.

APPOINTMENTS

We offer ten minute appointments, and these can be made by telephone or in person throughout our opening hours of 8.30am to 6.00pm.

DISPENSARY CALLS

The Dispensary take telephone enquiries between the hours of 10am - 6pm. 

CANCELLING YOUR APPOINTMENT

If you are unable to attend an appointment with one of the doctors or nurses, please telephone as soon as possible to enable us to offer the appointment to someone else.

TEST RESULTS

Please call 01223 810030 for test results between 10-6pm Monday-Friday.  Please allow one week for the results to be returned to us. 

WHEELCHAIR LOAN SERVICE

We have a wheelchair here at the surgery which is available for patients to borrow for up to a maximum of one week. Just contact us and we will let you know if it 's available.

VERRUCAS

Most people develop one or more warts at some time in their life, usually before the age of 20. About 1 in 10 people in the UK has warts at any one time. They are not usually harmful.  There is no need to treat warts if they are not causing you any problems. Without treatment, about 3 in 10 warts have gone within 10 weeks, and most warts will have gone within 1-2 years, and leave no scar.   Clinicians at Bottisham Medical Practice do not usually treat verrucas but are happy to provide advice if required.  Alternatively, please see: http://www.patient.co.uk/health/warts-and-verrucas for further information.

Test Results

3dtubesPlease call between 11:00 and 15:30 to enquire about your test results as our reception staff will have more time to deal with your request between these times.

Note that the practice has a strict policy regarding confidentiality and data protection and we will only release test results to the person to whom they relate unless that person has given prior permission for the release of this data or they are not capable of understanding the results.  

When you take your test you will be told how long it will be before the results are returned to the practice, this is usually one week.

Please understand that our reception staff are not medically qualified and so cannot answer any questions about your results.  Our receptionists can only pass on to you the message recorded on your results report by the doctor.   If the doctor needs to see or speak to you urgently regarding any test results, you will be contacted by the surgery.   In all other cases, it is the patient's responsibility to contact the surgery to obtain laboratory test results. You may be advised to make an appointment with your GP to discuss the results. 

For other samples, such as urine, stool / faeces and sputum tests, containers can be obtained from reception.   Please hand laboratory specimens into reception before 2.00 pm on weekdays, making sure you have clearly labelled the specimen with your name, date of birth and the day the sample was taken.  These will then be sent to the laboratory for testing.

Lab Test Online

Labtest Online is a website which provides further information regarding any lab tests you may have:

http://labtestsonline.org.uk

 

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website