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Noticeboard

TELEPHONE ADVICE 

The doctors and nurses are happy to speak to patients by telephone, outside consulting times. Please leave your details with our reception staff and a doctor / nurse will return your call between surgeries.

OUT OF HOURS

Overnight, at weekends and bank holidays NHS Cambridgeshire has commissioned Herts Urgent Care to provide out of hours cover.  They can be contacted by ringing 111.

APPOINTMENTS

We offer ten minute appointments, and these can be made by telephone or in person throughout our opening hours of 8.30am to 6.00pm.

DISPENSARY CALLS

The Dispensary take telephone enquiries between the hours of 10am - 6pm. 

CANCELLING YOUR APPOINTMENT

If you are unable to attend an appointment with one of the doctors or nurses, please telephone as soon as possible to enable us to offer the appointment to someone else.

TEST RESULTS

Please call 01223 810030 for test results between 10-6pm Monday-Friday.  Please allow one week for the results to be returned to us. 

WHEELCHAIR LOAN SERVICE

We have a wheelchair here at the surgery which is available for patients to borrow for up to a maximum of one week. Just contact us and we will let you know if it 's available.

TRANSLATION AND INTERPRETING 

The practice uses a local company called CINTRA to provide a translation and interpreting service to our patients.  All of their interpreters specialise in at least one discipline i.e Health to ensure you get an accurate service. 

Cintra offer high quality language services in over 100 languages including:

http://www.cintra.org.uk/

If you require any of their services, you can contact Cintra to liaise with us, or if you are able to speak or write to our reception Team, we can call Cintra to organise a date and time for an appointment with you both at the surgery.

VERRUCAS

Most people develop one or more warts at some time in their life, usually before the age of 20. About 1 in 10 people in the UK has warts at any one time. They are not usually harmful.  There is no need to treat warts if they are not causing you any problems. Without treatment, about 3 in 10 warts have gone within 10 weeks, and most warts will have gone within 1-2 years, and leave no scar.   Clinicians at Bottisham Medical Practice do not usually treat verrucas but are happy to provide advice if required.  Alternatively, please see: http://www.patient.co.uk/health/warts-and-verrucas for further information.

PHLEBOTOMY SERVICE AVAILABLE AT SAINSBURY'S IN COLDHAMS LANE AND NEWMARKET HOSPITAL 

Addenbrookes Hospital Phlebotomy Team are now providing a drop in community phlebotomy service at the Pharmacy in Sainsbury's, Coldhams Lane.  It's available Monday to Friday from 7.30 am to 10.30 am and 4.30 pm to 7.30 pm. 

Newmarket Hospital are now also providing a drop in phlebotomy service. You can visit them between 8am and 4pm Monday to Thursday and 9am to 1pm on Fridays.

See the Test and Results tab above for further information.

The national average for the GP to patient ratio is 1:1800 and greater in some areas.  Bottisham Medical Practice is pleased to be able to provide a GP to patient ratio of approx 1:1200 patients.

We are extremely fortunate to have such a dedicated team of managers, receptionists, dispensers and secretaries to support the doctors and nurses and who offer a friendly and efficient service to all our patients.

 

Dispensers

Sandra Hockley
Amanda Stearn
Mel Emmens

Mel joined the practice in September 2016 as a qualified/experienced dispenser. 

Gina Wood
Sara-Jane Harnwell

Sara joined the team part-time in October 2013.  Sara has 20 years plus of NHS experience.  We welcome her to the team.

Catherine McBrearty

Catherine joined the Dispensary Team August 2017 as Dispensary Assistant.

 
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