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Noticeboard

TELEPHONE ADVICE 

The doctors and nurses are happy to speak to patients by telephone, outside consulting times. Please leave your details with our reception staff and a doctor / nurse will return your call between surgeries.

OUT OF HOURS

Overnight, at weekends and bank holidays NHS Cambridgeshire has commissioned Herts Urgent Care to provide out of hours cover.  They can be contacted by ringing 111.

APPOINTMENTS

We offer ten minute appointments, and these can be made by telephone or in person throughout our opening hours of 8.30am to 6.00pm.

DISPENSARY CALLS

The Dispensary take telephone enquiries between the hours of 10am - 6pm. 

CANCELLING YOUR APPOINTMENT

If you are unable to attend an appointment with one of the doctors or nurses, please telephone as soon as possible to enable us to offer the appointment to someone else.

TEST RESULTS

Please call 01223 810030 for test results between 10-6pm Monday-Friday.  Please allow one week for the results to be returned to us. 

WHEELCHAIR LOAN SERVICE

We have a wheelchair here at the surgery which is available for patients to borrow for up to a maximum of one week. Just contact us and we will let you know if it 's available.

VERRUCAS

Most people develop one or more warts at some time in their life, usually before the age of 20. About 1 in 10 people in the UK has warts at any one time. They are not usually harmful.  There is no need to treat warts if they are not causing you any problems. Without treatment, about 3 in 10 warts have gone within 10 weeks, and most warts will have gone within 1-2 years, and leave no scar.   Clinicians at Bottisham Medical Practice do not usually treat verrucas but are happy to provide advice if required.  Alternatively, please see: http://www.patient.co.uk/health/warts-and-verrucas for further information.

 

We are delighted as a practice to be able to dispense to patients in the following villages:

Bottisham, Lode, Longmeadow, Swaffham Prior, Swaffham Bulbeck, Little Wibraham, Great Wilbraham, Stow-cum-Quy, Six Mile Bottom and existing Reach and Teversham patient's.

The benefits to dispensing patients are:

·       We provide access to medicines and general healthcare under one roof.

·       There is no need to take your prescription to a Pharmacy.  If a clinician issues a   prescription during a consultation, the patient is able to have the prescription filled within a few minutes from our dispensary, rather than having to walk or drive to a Pharmacy.

·      There is less room for error and confusion regarding repeat prescriptions if medications are dispensed on site.

·       There is immediate access to the prescribing clinician if required.

·      GP dispensaries have a unique opportunity to support patients in their medicine-taking, ensuring benefit from medicines is maximised and waste is minimised.

 

Dispensary Opening Hours

The Dispensary is open from 9.00 am to 6.00 pm, Monday to Friday and does not close for lunch.

Will the dispensary have what I need?

The Dispensary has a broad range of stock and commonly prescribed items. If we do not have an item in stock, we are able to obtain it within 24 hours (like any chemist or pharmacy) as we have twice daily deliveries from our suppliers.

Standards in dispensing practice

 

Service standards are set very high for dispensing doctors. Dispensary standards for doctors in England and Wales are set out in the Dispensary Services Quality Scheme (DSQS) which was agreed by the NHS, the General Practitioners' Committee and the Dispensing Doctors' Association, and introduced in 2006/07. The DSQS is a quality framework, which has patient safety at its centre and it has been widely adopted by dispensing practices.

 

 
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