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Noticeboard

TELEPHONE ADVICE 

The doctors and nurses are happy to speak to patients by telephone, outside consulting times. Please leave your details with our reception staff and a doctor / nurse will return your call between surgeries.

OUT OF HOURS

Overnight, at weekends and bank holidays NHS Cambridgeshire has commissioned Herts Urgent Care to provide out of hours cover.  They can be contacted by ringing 111.

APPOINTMENTS

We offer ten minute appointments, and these can be made by telephone or in person throughout our opening hours of 8.30am to 6.00pm.

DISPENSARY CALLS

The Dispensary take telephone enquiries between the hours of 10am - 6pm. 

CANCELLING YOUR APPOINTMENT

If you are unable to attend an appointment with one of the doctors or nurses, please telephone as soon as possible to enable us to offer the appointment to someone else.

TEST RESULTS

Please call 01223 810030 for test results between 10-6pm Monday-Friday.  Please allow one week for the results to be returned to us. 

WHEELCHAIR LOAN SERVICE

We have a wheelchair here at the surgery which is available for patients to borrow for up to a maximum of one week. Just contact us and we will let you know if it 's available.

TRANSLATION AND INTERPRETING 

The practice uses a local company called CINTRA to provide a translation and interpreting service to our patients.  All of their interpreters specialise in at least one discipline i.e Health to ensure you get an accurate service. 

Cintra offer high quality language services in over 100 languages including:

http://www.cintra.org.uk/

If you require any of their services, you can contact Cintra to liaise with us, or if you are able to speak or write to our reception Team, we can call Cintra to organise a date and time for an appointment with you both at the surgery.

VERRUCAS

Most people develop one or more warts at some time in their life, usually before the age of 20. About 1 in 10 people in the UK has warts at any one time. They are not usually harmful.  There is no need to treat warts if they are not causing you any problems. Without treatment, about 3 in 10 warts have gone within 10 weeks, and most warts will have gone within 1-2 years, and leave no scar.   Clinicians at Bottisham Medical Practice do not usually treat verrucas but are happy to provide advice if required.  Alternatively, please see: http://www.patient.co.uk/health/warts-and-verrucas for further information.

PHLEBOTOMY SERVICE AVAILABLE AT SAINSBURY'S IN COLDHAMS LANE AND NEWMARKET HOSPITAL 

Addenbrookes Hospital Phlebotomy Team are now providing a drop in community phlebotomy service at the Pharmacy in Sainsbury's, Coldhams Lane.  It's available Monday to Friday from 7.30 am to 10.30 am and 4.30 pm to 7.30 pm. 

Newmarket Hospital are now also providing a drop in phlebotomy service. You can visit them between 8am and 4pm Monday to Thursday and 9am to 1pm on Fridays.

See the Test and Results tab above for further information.

BOTTISHAM PATIENTS' GROUP

 

What is the Patients' Group (PG)?

A group of people voluntarily working together with doctors, nurses and other Practice staff, acting as your voice to represent your views to the Practice and to enhance its work. Membership of the Group is open to all patients registered at the Bottisham Medical Practice.  

 

What did the Patients’ Group achieve in 2014/2015?  

  • Continued to promote the Patient Group (PG) as an integral part of Bottisham Medical Practice: maintained web pages on the Practice’s web site and the dedicated notice board in the surgery waiting room; continued to be active on the Cam Health Patient Forum of PPG chairs; and maintained membership of the National Association of Patient Participation.
  • Continued to send articles to village magazines in Bottisham, Swaffham Bulbeck, Swaffham Prior, Lode, the Wilbrahams, Fulbourn and Quy publicising the work of the PG, Practice news, health education messages and current NHS matters.
  • Assisted with the completion of the annual Patient Participation Report and Action Plan to enable the Practice to claim additional funding.
  • Assisted patients at the autumn ‘flu clinics; the Health Walking Group continued to meet twice a month under the umbrella of the County Council’s ‘Walking for Health’ scheme.
  • Contributed to the Care Quality Commission’s inspection of the Practice on 9th September by giving feedback from the patient’s perspective.
  • Organised a ‘Heart Start’ first aid session run by the British Heart Foundation at the surgery on               7th February.
  • Worked with the patients’ car service under the PG’s umbrella to ensure its continued effective management.
  • Gathered information about NHS developments and contributed to various NHS consultations, e.g. on the Older People’s Service and NHS111. Lobbied our MP as part of the Royal College of General Practitioners’ campaign for better funding of general practice.
  • Widened participation in PG activities by helping to establish a link with Bottisham Village College: a GP contributes to the health education programme and the school’s health data is used to inform the services provided by the Practice for teenagers.
  • Raised funds through the ‘Red Bucket Appeal’ to buy equipment for the Practice which enhances patients’ experience. The first item purchased is a 24-hour blood pressure monitor.

  

 

Further details can be found in the Chair’s Annual Report on the ‘Publications’ tab in the AGM minutes.

  Further details can be found in the Chair’s Annual Report on the ‘Publications’ tab.

 How can I tell the Patients' Group about my concerns or views of the Practice?

 

 

To express your views go to the 'Contact Us' tab above.


  

BOTTISHAM MEDICAL PRACTICE PATIENT GROUP MEMBERS

 


 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 
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