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Noticeboard

TELEPHONE ADVICE 

The doctors and nurses are happy to speak to patients by telephone, outside consulting times. Please leave your details with our reception staff and a doctor / nurse will return your call between surgeries.

OUT OF HOURS

Overnight, at weekends and bank holidays NHS Cambridgeshire has commissioned Herts Urgent Care to provide out of hours cover.  They can be contacted by ringing 111.

APPOINTMENTS

We offer ten minute appointments, and these can be made by telephone or in person throughout our opening hours of 8.30am to 6.00pm.

DISPENSARY CALLS

The Dispensary take telephone enquiries between the hours of 10am - 6pm. 

CANCELLING YOUR APPOINTMENT

If you are unable to attend an appointment with one of the doctors or nurses, please telephone as soon as possible to enable us to offer the appointment to someone else.

TEST RESULTS

Please call 01223 810030 for test results between 10-6pm Monday-Friday.  Please allow one week for the results to be returned to us. 

WHEELCHAIR LOAN SERVICE

We have a wheelchair here at the surgery which is available for patients to borrow for up to a maximum of one week. Just contact us and we will let you know if it 's available.

VERRUCAS

Most people develop one or more warts at some time in their life, usually before the age of 20. About 1 in 10 people in the UK has warts at any one time. They are not usually harmful.  There is no need to treat warts if they are not causing you any problems. Without treatment, about 3 in 10 warts have gone within 10 weeks, and most warts will have gone within 1-2 years, and leave no scar.   Clinicians at Bottisham Medical Practice do not usually treat verrucas but are happy to provide advice if required.  Alternatively, please see: http://www.patient.co.uk/health/warts-and-verrucas for further information.

Patient Registration

register_nowWe currently have an open list and welcome requests for registration from patients who live in the villages of Bottisham, Swaffham Prior, Swaffham Bulbeck, Lode, Stow-cum-Quy, Little Wilbraham, Great Wilbraham and Six Mile Bottom.

You can register by presenting your medical card and/or completing a form GMS1 at reception. We will need your NHS number and this can be obtained from your existing surgery. You will also be required to complete a Patient Questionnaire form, which includes lifestyle questions and which helps the practice in determining any areas where we can assist you further.

You will also be asked to provide photo identity, such as your passport or driving licence.  Additionally we require proof of your address within the practice boundary, such as a recent utility bill within the last three months, council tax bill, rental agreement or solicitors letter clearly showing your name and address. This list is not exhaustive and staff are entitled to ask for further proof if required.

Please note that you will not be registered with the practice if you cannot provide the documents required to prove local residency. 

Allocated and Named GP

From April 2015 all patients, including children, must be allocated a named, accountable GP who takes responsibility to oversee the delivery of care.  Although this is a new requirement in the GP contract, Bottisham Medical Practice has always allocated a named GP to patients automatically, however you are able to request a preferred GP and we will do our best to accommodate you.  

Having an allocated GP does not prevent patients from seeing any other doctor at the practice. Patients can and should feel free to see any GP at the practice in line with current appointment arrangements and availability.

Please note:

The role of the named GP WILL NOT:

  • Take on vicarious responsibility for the work of other doctors or health professionals,
  • Take on 24-hour responsibility for the patient, or have to change their working hours,
  • Imply personal availability for GPs throughout the working week,
  • Be the only GP or clinician who will provide care to that patient

Please do not hesitate to ask reception who your named, accountable GP is, when you are next at the practice.

 

 
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