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Noticeboard

TELEPHONE ADVICE 

The doctors and nurses are happy to speak to patients by telephone, outside consulting times. Please leave your details with our reception staff and a doctor / nurse will return your call between surgeries.

OUT OF HOURS

Overnight, at weekends and bank holidays NHS Cambridgeshire has commissioned Herts Urgent Care to provide out of hours cover.  They can be contacted by ringing 111.

APPOINTMENTS

We offer ten minute appointments, and these can be made by telephone or in person throughout our opening hours of 8.30am to 6.00pm.

DISPENSARY CALLS

The Dispensary take telephone enquiries between the hours of 10am - 6pm. 

CANCELLING YOUR APPOINTMENT

If you are unable to attend an appointment with one of the doctors or nurses, please telephone as soon as possible to enable us to offer the appointment to someone else.

TEST RESULTS

Please call 01223 810030 for test results between 10-6pm Monday-Friday.  Please allow one week for the results to be returned to us. 

WHEELCHAIR LOAN SERVICE

We have a wheelchair here at the surgery which is available for patients to borrow for up to a maximum of one week. Just contact us and we will let you know if it 's available.

TRANSLATION AND INTERPRETING 

The practice uses a local company called CINTRA to provide a translation and interpreting service to our patients.  All of their interpreters specialise in at least one discipline i.e Health to ensure you get an accurate service. 

Cintra offer high quality language services in over 100 languages including:

http://www.cintra.org.uk/

If you require any of their services, you can contact Cintra to liaise with us, or if you are able to speak or write to our reception Team, we can call Cintra to organise a date and time for an appointment with you both at the surgery.

VERRUCAS

Most people develop one or more warts at some time in their life, usually before the age of 20. About 1 in 10 people in the UK has warts at any one time. They are not usually harmful.  There is no need to treat warts if they are not causing you any problems. Without treatment, about 3 in 10 warts have gone within 10 weeks, and most warts will have gone within 1-2 years, and leave no scar.   Clinicians at Bottisham Medical Practice do not usually treat verrucas but are happy to provide advice if required.  Alternatively, please see: http://www.patient.co.uk/health/warts-and-verrucas for further information.

PHLEBOTOMY SERVICE AVAILABLE AT SAINSBURY'S IN COLDHAMS LANE AND NEWMARKET HOSPITAL 

Addenbrookes Hospital Phlebotomy Team are now providing a drop in community phlebotomy service at the Pharmacy in Sainsbury's, Coldhams Lane.  It's available Monday to Friday from 7.30 am to 10.30 am and 4.30 pm to 7.30 pm. 

Newmarket Hospital are now also providing a drop in phlebotomy service. You can visit them between 8am and 4pm Monday to Thursday and 9am to 1pm on Fridays.

See the Test and Results tab above for further information.

WELCOME TO BOTTISHAM MEDICAL PRACTICE

PRACTICE CLOSURE - THURSDAY 9 NOVEMBER 2017

The Practice will be closed for staff training from 1pm on Thursday 9 November.  We will re-open at 8.30am on Friday 10 November. If you need emergency advice please call 01223 810032 to speak to an Emergency On Call Doctor. 

thank you.

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Stay Well this winter

Winter weather can be seriously bad for our health. Being cold can aggravate existing conditions and raise the risk of increased blood pressure, heart attacks and strokes. However, there are lots of things you can do to stay well this winter.

  • Get expert advice - If you start to feel unwell, even if it's a cough or a cold, don't wait until it gets more serious. Seek advice on the best treatment from a pharmacist.
  • Make sure you get your free flu jab- Flu is a highly contagious and can cause serious complications for at risk groups. Adults over 65; those with long term health conditions; children aged 2 - 8; carers and pregnant women may all be eligible for a free flu vaccination – ask your GP today.
  • Stock up your medicine cabinet - A well-stocked medicine cabinet can help you treat common winter ailments such as coughs, colds, sore throats and sickness bugs at home.  
  • Keep warm - Keeping warm, both inside and outdoors, over the winter months can help to prevent colds, flu and more serious health problems such as heart attacks, strokes, pneumonia and depression.
  • Get the right help - Make sure you're receiving all the help you are entitled to. Learn how to make your home more energy efficient and take advantage of financial schemes to keep up with energy bills. Visit Keep Warm, Keep Well for details.

For further information on staying well this winter visit www.nhs.uk/staywell

Every time you visit your GP it costs the NHS £45*

You can treat minor winter illnesses such as colds and coughs, sore throats, and upset stomachs easily at home with medicines, which you can easily buy at low cost from your local pharmacy.

So be prepared and stock up on winter essentials today:

  • pain relief (paracetamol)
  • cough and sore throat remedies
  • first aid kit
  • upset stomach treatment
  • rehydration treatment
  • heartburn and indigestion treatment

Having these winter essentials at hand will not only save you time and help you to feel better quicker, but help save the NHS much needed resources. 

A pharmacist can also offer you advice and guidance on the best treatment for you – no appointment needed.  Pharmacists are available on every high street and in supermarkets with many open evenings and weekends.

*£45 is the average cost for GP consultation time, cost of the medication, and dispensing fee.

Now’s the time to get your free flu jab! 

Local residents in at risk groups are being reminded to get their free flu jab.  Adults over 65; those with long term health conditions; children aged two to eight; carers and pregnant women may all be eligible.

Every year, hundreds of thousands of people see their GP and tens of thousands are hospitalised because of flu.  Symptoms of flu can be very unpleasant and last for several weeks. It can lead to more serious complications like middle ear infections in children, and pneumonia or bronchitis for those with underlying health conditions, and in some cases it can be fatal.  

Flu is a highly contagious illness that spreads rapidly through the population.  It can cause serious complications for at risk groups, such as the elderly, expectant mothers and people with long term health conditions.

Although it’s not possible to know which strains of flu will circulate each winter, the flu vaccination is still the best protection against an unpredictable virus which can cause severe illness and deaths amongst vulnerable groups.

Vaccines are available between October 2017 and March 2018, so contact us now. It’s free because you need it. For more information visit www.nhs.uk/staywell


SELF REFERRAL SERVICES

Did you know you can self refer for some services?  Please see details below. 

CPFT Psychological Wellbeing Service

Offers free NHS talking therapies for those aged 17 and over registered with a GP in the area who are suffering from mild to moderate depression and anxiety disorders including generalised anxiety, social anxiety, post traumatic stress, health anxiety, panic, phobia or obsessive compulsive disorder.  This page also has links to several self-help documents.  Referral to the Service is via GP or self-referral via this page: http://www.cpft.nhs.uk/services/pws/psychological-wellbeing-service.htm

Physiotherapy Services

If you are 18 years or over you can telephone Physio Direct Advice Line on 0300 5550210 (Cambridge) to speak to a physiotherapist who will assess you, give you advice and may place you on a wait list for an appointment if needed.  You can also refer to services in Suffolk by following the link: www.ahpsuffolk.co.uk/referral

Podiatry Service

You can self refer to this service for issues such as foot ulceration or infection, nail surgery, ingrowing toe nails and customised insoles or orthotics. 

Active Living

This exercise on referral scheme is for people whose GP feels they would benefit from a healthier and more active lifestyle.  Please pick up a referral form from reception.


 

DISPENSARY SERVICES

NEW! Medication Collection Point: Lode Post Office

Bottisham Medical Practice and Lode Post are working together to enable patients to collect their medications from the post office.

Delivery of medication from the practice will be made on Friday afternoons. Collection of patients medication can be done during the Post Office opening hours.

You can also leave your repeat prescription requests at the post office for collection by the surgery. These repeat requests will be collected on Fridays when the surgery delivers the medications. Please put your request in an envelope.

If you would benefit from this service, simply complete one of our consent forms that are available online (below), BMP or Lode Post. If you order you medications online, you can continue to do so but you will be required to fill in the consent form if you wish to collect from the PO.

Lode PO Patient Consent Form

The first delivery of medication to the post office will be on Friday 3rd of November.

 

LODE POST OFFICE OPENING HOURS

 

MORNING

AFTERNOON

MONDAY

09:00 – 13:00

14:00 – 17:00

TUESDAY

09:00 – 13:00

14:00 – 17:00

WEDNESDAY

09:00 – 13:00

14:00 – 17:00

THURSDAY

09:00 – 13:00

CLOSED

FRIDAY

09:00 – 13:00

14:00 – 17:00

SATURDAY

09:00 – 12:00

CLOSED


DON'T FORGET OUR ONLINE REPEAT PRESCRIPTION SERVICE. In order to use this service you will need to register for it.

All we ask is that the next time you are in the surgery you ask at reception to register for online SystmOne prescriptions. You will be given a form to fill in and you will need to provide 2 forms of identification. One photographic eg: passport/driving license and the other must be a bank statement.  Please note: each family member will need to register for a new username and password. Unfortunately, parents are unable to order online prescriptions for their Children. 

ONLINE APPOINTMENT BOOKING

Did you know you can now make doctor appointments using our online facility? See the bottom of this page for further information or the 'Appointments' tab at the top of this page. 

If you have not yet registered for our online service, you will need to obtain a password from our reception desk providing identification (as above) for security.


AUTOMATIC DEFIBRILLATOR 

A Defibrillator is held on site at the practice and another is available at the British Legion Social Club, Downing Close.


 WALKING GROUP DATES

Please take a look at the dates lined up for the walking group in November.

November Walking Dates

 

(Site updated 10/11/2017)
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